Position title
Paras Pharmaceuticals Ltd Recruitment 2023 - 2+Years Experience Required - BPO Executive Post
Job Location
India
Remote work from: India




Base Salary
Rs.25,000-Rs.30,000 Per month
Qualifications

Graduate

Employment Type
Full-time





Description

Paras Pharmaceuticals Ltd Recruitment 2023

BPO Executive is responsible for providing leadership and management to the Contact Center team. Oversees the day-to-day operations of the center and develops and implements strategies to improve service delivery, quality and efficiency. This position is responsible for managing staff, developing and implementing process improvement initiatives, and ensuring customer satisfaction.

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Qualifications:

  • • Bachelor's degree or equivalent experience in a customer service or call center environment
  • • 3-5 years of experience in a leadership role within a contact center or BPO environment
  • • Strong knowledge of customer service principles and best practices
  • • Strong knowledge of process improvement methodologies
  • • Strong leadership and management skills
  • • Excellent communication skills




Responsibilities:

-

  1. • Provides leadership and management to the Contact Center team
  2. • Oversees the day-to-day operations of the center
  3. • Develops and implements strategies to improve service delivery, quality and efficiency
  4. • Manages staff
  5. • Develops and implements process improvement initiatives
  6. • Ensures customer satisfaction
Important Links

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Date posted
April 10, 2023
Valid through
December 31, 2025
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Position: Paras Pharmaceuticals Ltd Recruitment 2023 - 2+Years Experience Required - BPO Executive Post

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