LG Recruitment 2023
Position Overview: Flipkart, one of India's leading e-commerce platforms, is seeking a skilled and customer-focused LG expert to join our team. As an LG specialist, you will play a vital role in providing product knowledge, assisting customers, and driving sales of LG products on our platform. This role requires excellent communication skills, in-depth knowledge of LG products, and a passion for delivering exceptional customer experiences. If you are enthusiastic about technology, enjoy interacting with customers, and thrive in a fast-paced environment, we invite you to apply.
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The Marketing Director will be responsible for developing and leading all aspects of marketing, including branding, public relations, digital marketing, and product marketing.
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Skills and Qualifications:
- High school diploma or equivalent qualification is required. A bachelor's degree in a relevant field is a plus.
- Excellent communication and interpersonal skills, with the ability to engage and connect with customers effectively.
- In-depth knowledge and understanding of LG products, their features, specifications, and value propositions.
- Strong customer service orientation, with the ability to actively listen, empathize, and provide appropriate solutions to customer queries and concerns.
- Sales-driven mindset, with the ability to identify opportunities, cross-sell and upsell LG products, and achieve sales targets.
- Familiarity with e-commerce platforms, online shopping trends, and digital marketing strategies is an advantage.
- Strong problem-solving and negotiation skills, with the ability to handle customer complaints and resolve issues in a professional and efficient manner.
- Basic computer skills and proficiency in using online communication tools, such as email, chat, and social media platforms.
- Ability to work in a fast-paced, dynamic environment and adapt to changing customer demands and priorities.
- Attention to detail and accuracy in handling customer transactions, maintaining records, and managing inventory.
- Knowledge of regional languages and local market preferences is a plus.
- Experience in retail sales, customer service, or a similar role is preferred but not mandatory for entry-level candidates.
-Developing and executing a marketing plan that achieves the organization's marketing and sales objectives
-Working with various teams within the company to create and execute initiatives that will grow the organization's customer base and revenues
-Managing, developing, and motivating a team of marketing professionals
-Measurement and analysis of marketing performance, including return on investment (ROI)
Experience as a Fresher: While prior experience in retail sales or customer service is preferred, we also welcome fresh graduates who possess the required skills, a passion for LG products, and a customer-centric mindset. Flipkart provides comprehensive training programs to help entry-level candidates develop their product knowledge, sales techniques, and customer service skills.