Position title
Flipkart Careers 2023 - Work From Home Jobs - Customer Success Associate Job
Job Location
India
Remote work from: India
Base Salary
Rs.22,000-Rs.30,000 Per month
Qualifications
10th/12th, Graduate
Employment Type
Full-time
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Description
Flipkart Recruitment 2023
The role is a mix of technical support and customer engagement and requires strong problem solving skills and the ability to see the big picture.
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Qualifications:
- Bachelor's degree or equivalent experience
- Knowledge of software products and services and the software industry
- Experience in a customer facing role such as customer service, technical support, or account management
- Strong communication skills, both
Work From Home Jobs
The Customer Success Associate will work with a team of customer success managers to ensure our customers are successful with our product
Responsibilities:
- Manage customer contact through all phases of the customer lifecycle, from on-boarding through renewal
- Understand customer needs and work with the customer success managers to ensure those needs are met
- Troubleshoot and resolve issues with the product
- Educate customers on how to use the product and get the most value from it
- Generate reports on customer engagement and success for management review
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Hiring organization
Date posted
January 17, 2023
Valid through
December 31, 2023
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