2+ Year Exp.
Flipkart Recruitment 2023
The Customer Service Specialist is responsible for providing exceptional customer support to Flipkart's customers. This includes providing assistance with order tracking, returns, and refunds, as well as resolving customer complaints. The ideal candidate will have a strong understanding of Flipkart's products and services, as well as excellent communication and problem-solving skills.
- Provide customer support via phone, email, and live chat
- Answer customer questions about Flipkart's products and services
- Track orders and provide updates to customers
- Process returns and refunds
- Resolve customer complaints
- Work with other departments to ensure a positive customer experience.
Flipkart Jobs Near Me
- Excellent communication and problem-solving skills
- Strong understanding of Flipkart's products and services
- Proficient in Microsoft Office Suite
- Ability to work independently and as part of a team
- Bachelor's degree in a related field
- 1+ years of experience in customer service
- Experience with e-commerce a plus