Dabur Recruitment 2023
The Front Desk Manager is responsible for the management and daily operations of the front desk.
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• Proven experience as a Front Desk Manager or similar role
• Excellent customer service skills
• Strong supervisory skills
• Knowledge of hotel management software
• Fluent in English
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The Front Desk Manager is also responsible for managing the hotel staff, providing excellent customer service to guests, handling complaints, and ensuring the security of the hotel.
• Handling guest complaints and ensuring that they are resolved satisfactorily
• Ensuring that all guests receive prompt, courteous, and efficient service
• Investigating any discrepancies in guest accounts
• Coordinating with other departments to ensure that all guests’ needs are met
• Maintaining a high level of security at the hotel