12th Passed/Graduate
Wipro Recruitment 2023
The Customer Support Analyst is responsible for providing phone and email support to customers of the company’s products. They will investigate and attempt to resolve customer issues, provide product training, and document customer inquiries. This position requires a good working knowledge of the company’s products and a passion for customer service.
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Qualifications:
-Bachelor's degree or equivalent experience in a business or sales-related field
-At least 2 years of experience in customer relations or account management
-Strong negotiation and communication skills
-Familiarity with CRM software
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They will investigate and attempt to resolve customer issues, provide product training, and document customer inquiries. This position requires a good working knowledge of the company’s products and a passion for customer service.
Responsibilities:
-Provide phone and email support to customers of the company’s products
-Investigate and attempt to resolve customer issues
-Provide product training
-Document customer inquiries