Vadilal Recruitment 2023

The front office staff is responsible for meeting and greeting patients, scheduling appointments, handling billing and insurance, and other related duties.

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This role also involves upselling products and services, and promoting new and existing features to customers.

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They will be responsible for handling customer inquiries, complaints, and requests. The front office staff will also be responsible for maintaining customer records, accounts, and files

Responsibilities:-

• Answer customer queries through the telephone
• Resolve customer queries
• Keep records of customer interactions and transactions

Qualifications:-

-High school diploma or equivalent -Strong customer service skills -Familiarity with medical terminology -Knowledge of billing and insurance procedures