Tech Mahindra Limited Recruitment 2023

The Customer Care Specialist is responsible for providing excellent customer service to customers through the use of approved communication methods.

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Qualifications:

• High school diploma or equivalent

• Minimum of one year of customer service experience

• Excellent oral and written communication skills

• Strong problem solving skills

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The Specialist will be the main point of contact for customers and will be responsible for handling customer inquiries and complaints.

Responsibilities:

• Answer customer inquiries and complaints via phone, email, or chat

• Resolve customer complaints

• Record customer interactions in the customer database