TCS Recruitment 2023

The Customer Support Voice role provides voice-based customer support to our customers. This includes troubleshooting and resolving customer issues, as well as providing product and account information. The Customer Support Voice role also educates customers on how to use our products and services.

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Qualifications:

- Prior experience in customer service

- Excellent communication skills

- Strong problem solving skills

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We are looking for a customer support voice agent to provide excellent customer service through voice chat. Your main responsibilities will be responding to customer inquiries and providing support for our products.

Responsibilities:

-Provide product and service information

-Maintain customer records

-Process orders

-Resolve billing issues