TCS Recruitment 2023
The Back Office Assistant will be responsible for handling the day-to-day operations of the back office, as well as providing support to the rest of the company.
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-Bachelor's degree or equivalent experience in a marketing or customer service field
-At least 5 years of experience in customer service or marketing
-Strong communication skills and excellent organizational skills
-Familiarity with CRM software and social media platforms
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The role of a Back Office Assistant is to support the Back Office operations of the company. The Back Office Assistant is responsible for the day-to-day operations of the Back Office, including but not limited to, accounts payable and receivable, invoicing, data entry, and customer service.
-Define the customer experience and develop strategies to improve it
-Oversee customer interactions to ensure a positive experience
-Develop and execute marketing campaigns
-Monitor customer feedback and analyze it to improve the customer experience;