Swiggy Recruitment 2023

The Customer Support Analyst must be able to work independently as well as part of a team. Excellent communication skills are essential.

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Qualifications:

- Previous experience in customer service or another customer-facing role

- Excellent communication skills

- Strong attention to detail

- Excellent communication skills, both written and oral

- Strong problem-solving skills

- Experience using a CRM system

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The customer support analyst is responsible for providing support to customers of the company’s products and services.

Responsibilities:

 - Respond to customer inquiries and complaints

- Maintain customer records

- Track customer feedback

- Generate reports on customer data