Swiggy Recruitment 2023

The Customer Care Specialist is responsible for providing excellent customer service to customers through the use of approved communication methods. The Specialist will be the main point of contact for customers and will be responsible for handling customer inquiries and complaints.

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Responsibilities:

• • Answer customer inquiries and complaints via phone, email, or chat
• • Resolve customer complaints
• • Record customer interactions in the customer database

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Requirements:-

• High school diploma or equivalent

• Minimum of one year of customer service experience

• Excellent oral and written communication skills

• Strong problem solving skills