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TCS Recruitment 2023
The manager will also be responsible for creating and managing customer feedback programs, as well as leading customer service teams.
TCS Jobs Near Me
-Bachelor's degree or equivalent experience in a marketing or customer service field
-At least 5 years of experience in customer service or marketing
-Strong communication skills and excellent organizational skills
-Familiarity with CRM software and social media platforms
TCS Jobs For Freshers
A company’s customer experience is their bread and butter. As the customer experience manager, your job is to oversee customer interactions and ensure that they are positive, informative,
-Define the customer experience and develop strategies to improve it
-Oversee customer interactions to ensure a positive experience
-Develop and execute marketing campaigns
-Monitor customer feedback and analyze it to improve the customer experience;
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