Graduate.
TCS Recruitment 2023
The Agent will be the first point of contact for our consumers and will be responsible for handling customer inquiries and complaints. In addition, the Agent will be responsible for promoting and selling our products and services to our consumers.
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Requirements:
-Proven experience providing excellent customer service
-Familiarity with computers and high level of computer literacy
-Familiarity with Microsoft products and services
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A company’s customer experience is their bread and butter. As the customer experience manager, your job is to oversee customer interactions and ensure that they are positive, informative,
Responsibilities:
-Define the customer experience and develop strategies to improve it
-Oversee customer interactions to ensure a positive experience
-Develop and execute marketing campaigns
-Monitor customer feedback and analyze it to improve the customer experience;