Persistent Systems Limited Recruitment 2023
The front office executive is also responsible for maintaining the front office database and preparing reports.
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-High school diploma or equivalent
-Minimum one year customer service experience
-Proficient in Microsoft Office Suite
- Strong supervisory skills
- Familiarity with marketing and sales strategies
- Excellent communication and customer service skills
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The Front Office Executive is responsible for handling customer interactions, general office duties and providing support to the team.
-Handle customer interactions via telephone and email
-Respond to customer enquiries and complaints
-Handle order processing and administration
-Update and maintain customer records
-Provide support to the team as needed