Novartis India Ltd Recruitment 2023
The Front Desk Manager is responsible for the overall operation of the front desk, including supervising staff, scheduling shifts, and ensuring guest satisfaction.
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• Proven experience as a front desk manager or supervisor
• Strong leadership and communication skills
• Excellent customer service skills
• Knowledge of office procedures and equipment
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hey will oversee the receptionists, both in their job duties as well as their personal conduct. They are also responsible for creating and managing the office schedules.
• Oversee the receptionists’ job duties and training
• Supervise the front office staff and provide support where needed
• Coordinate office schedules and arrange breaks for the staff • Handle customer complaints and provide excellent customer service
• Deal with any other issues that may arise at the front desk