Novartis India Ltd Recruitment 2023

The Front Desk Manager is responsible for the overall operation of the front desk, including supervising staff, scheduling shifts, and ensuring guest satisfaction.

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Qualifications:

• Proven experience as a front desk manager or supervisor

• Strong leadership and communication skills

• Excellent customer service skills

• Knowledge of office procedures and equipment

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hey will oversee the receptionists, both in their job duties as well as their personal conduct. They are also responsible for creating and managing the office schedules.

Responsibilities:

• Oversee the receptionists’ job duties and training

• Supervise the front office staff and provide support where needed

• Coordinate office schedules and arrange breaks for the staff • Handle customer complaints and provide excellent customer service

• Deal with any other issues that may arise at the front desk