Novartis India Ltd Recruitment 2023

The customer support associate will provide support to customers by responding to inquiries and providing information regarding the products and services offered.

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Qualifications:

- High school diploma or equivalent

- customer service experience preferred

- Knowledge of computer operating systems and software packages

- Strong communication and interpersonal skills

- Ability to work independently

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The Customer Support Associate will provide world-class customer service to our external and internal customers.

Responsibilities:

- Respond to customer inquiries by telephone, email, or chat - Provide information regarding the products and services offered

- Assist customers with product registration and set up

- Troubleshoot and resolve product issues

- Monitor customer feedback and provide customer feedback to the appropriate departments