Merck Ltd Recruitment 2023

The customer care executive must be able to build strong relationships with customers and provide them with the best possible service.

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Qualifications:

-Bachelor's degree in business administration, marketing, or a related field

-At least 2 years of experience in customer service or complaint handling

-Strong communication and problem-solving skills

-Familiarity with CRM software

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The customer care executive is responsible for providing excellent customer service and support to customers

Responsibilities:

-Provide excellent customer service and support to customers

-Respond to customer inquiries and complaints

-Provide information about products and services

-Resolve customer issues