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Myntra Recruitment 2023
The supervisor will also be responsible for handling customer complaints and ensuring that they are resolved in a satisfactory manner.
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Requirements:
- must have at least 5 years of experience in a customer service role
- must have excellent communication skills
- must be able to handle difficult customers calmly and professionally
-At least 3 years of experience in customer service or call center environment
-Supervisory experience required
-Strong problem solving and communication skills
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The role of a customer service supervisor is to oversee the work of customer service representatives, ensuring that all work is carried out in an efficient and effective manner.
Responsibilities:
- oversee the work of customer service representatives
- ensure that all work is carried out in an efficient and effective manner
- ensure that all customers are treated fairly and with respect - handle customer complaints and ensure that they are resolved in a satisfactory manner
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