Myntra Recruitment 2023

The supervisor will also be responsible for handling customer complaints and ensuring that they are resolved in a satisfactory manner.

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Requirements:

- must have at least 5 years of experience in a customer service role

- must have excellent communication skills

- must be able to handle difficult customers calmly and professionally

-At least 3 years of experience in customer service or call center environment

-Supervisory experience required

-Strong problem solving and communication skills

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The role of a customer service supervisor is to oversee the work of customer service representatives, ensuring that all work is carried out in an efficient and effective manner.

Responsibilities:

- oversee the work of customer service representatives

- ensure that all work is carried out in an efficient and effective manner

- ensure that all customers are treated fairly and with respect - handle customer complaints and ensure that they are resolved in a satisfactory manner