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Myntra Recruitment 2023
The Customer Officer will also be responsible for customer insights, including analyzing customer data to identify trends and opportunities.
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Qualifications:
- Bachelor's degree in a business or marketing related field
- 3+ years experience in customer or client relations
- Strong analytical skills, including experience with data analysis
- Experience with SPSS or other statistical analysis software
- Excellent communication skills, both oral and written
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The Customer Officer is responsible for the retention and growth of our customer base. This individual will work to increase customer loyalty and satisfaction by developing and implementing retention and growth strategies.
Responsibilities:
- Retention and growth of our customer base
- Increasing customer loyalty and satisfaction
- Developing and implementing retention and growth strategies
- Customer insights, including analyzing customer data to identify trends and opportunities
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