Myntra Recruitment 2023
They will be responsible for developing and executing customer experience strategies and measurement plans, and will also be in charge of monitoring customer feedback and acting on it.
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-At least 3 years of experience in a customer experience role -Strong communication skills
-Bachelor's degree or equivalent experience in a customer service or related field
-At least 5 years of customer service experience, including supervisory experience
-Strong leadership and management skills
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The customer experience manager is responsible for overseeing and managing all aspects of customer experience with the company.
-Develop and execute customer service plans, strategy, and initiatives aimed at improving customer satisfaction and loyalty
-Create and manage customer feedback programs
-Lead and manage customer service teams