Myntra Recruitment 2023

The Customer Care Associate may also be responsible for handling customer orders, refunds, and other requests.

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Qualifications

-High school diploma or equivalent

-At least one year of customer service experience

-Familiarity with computers and MS Office

-Strong communication skills

-Ability to work independently

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The Customer Care Associate will be the first line of support for customers. This position is responsible for providing customer service through live chat, email, and phone.

Responsibilities

• Manage customer inquiries through live chat, email, and phone
• Provide exceptional customer service by responding to customer inquiries in a timely manner
• Keep track of customer interactions and notes in customer database