Myntra Recruitment 2023

Customer care agents must be able to effectively communicate with customers, and must have excellent problem solving skills.

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Requirements:

-Proven experience providing excellent customer service

-Strong problem solving skills

-Superb communication and interpersonal skills

-Familiarity with CRM software

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This individual must be able to handle difficult or escalated customer service inquiries, as well as possess excellent problem solving skills.

Responsibilities:

-Provide superior customer service to clients via telephone, email, and live chat

-Manage customer accounts, research and resolve product issues, and maintain customer satisfaction

-Handle difficult or escalated customer service inquiries

-Quickly assess and solve problems

-Provide solutions that satisfy the customer