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LG Recruitment 2023
The position will also be responsible for securing new business and maintaining current accounts.
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Qualifications:
- Previous experience in a customer-facing role
- Proven experience in customer support or customer relations
- Strong technical background and understanding of software products
- Excellent communication and problem solving skills
- Strong time management and organization skills
- Excellent communication and interpersonal skills
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The Customer Relationship Executive will also be responsible for maintaining customer relationships and ensuring customer satisfaction.
Responsibilities:
- Identify and troubleshoot customer issues
- Respond to customer inquiries
- Provide product support
- Retain and grow a portfolio of customers
- Identify opportunities for up to 20% year-over-year growth
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