Graduate.
LG Recruitment 2023
The Data Analysis role is responsible for conducting quantitative and qualitative data analysis, cleansing, and transformation in order to derive insights for business decisions. This role collaborates with teams across the organization to understand data needs and develop models to answer business questions.
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Qualifications:
-Previous experience in outsourcing
-Strong knowledge of business processes
-Ability to manage multiple tasks and priorities simultaneously
-Strong attention to detail
-Excellent communication skills
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The data analyst is responsible for extracting insights and trends from data in order to make better business decisions. This individual must be skilled in data mining, data visualization, and statistical analysis. The data analyst will also need to be comfortable working with large datasets and developing ways to streamline data extraction and analysis.
Responsibilities:
-Manage day-to-day operations of the BPO function
-Oversee all aspects of the BPO process, including planning, staffing, training, and quality control
-Respond to customer inquiries and complaints
-Ensure compliance with all applicable laws and regulations