LG Recruitment 2023

We are looking for a Client Service Specialist to join our growing company. As the Client Service Specialist, you will be responsible for providing client service and support to our clients. You will also be responsible for maintaining client relationships, ensuring client satisfaction, and developing new clients.

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Qualifications:

-Previous experience in outsourcing

-Strong knowledge of business processes

-Ability to manage multiple tasks and priorities simultaneously

-Strong attention to detail

-Excellent communication skills

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The Client Service Specialist will work directly with clients, providing support and service for their needs. This position is responsible for the day-to-day administration of client accounts and working with both internal and external resources to meet client needs.

Responsibilities:

-Manage day-to-day operations of the BPO function

-Oversee all aspects of the BPO process, including planning, staffing, training, and quality control

-Respond to customer inquiries and complaints

-Ensure compliance with all applicable laws and regulations