Lenskart Recruitment 2023

The Call Center Representative will also be responsible for up to date records of customer interactions and support requests.

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Qualifications:

-Proven customer service experience

-Strong communication and interpersonal skills

-Ability to work independently and handle multiple tasks simultaneously

-Proficient in Microsoft Office Suite

-Familiarity with CRM systems

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The Call Center Representative is responsible for providing excellent customer service to our clients through telephone and email communication.

Responsibilities:

-Answer customer inquiries and provide support via telephone and email

-Resolve customer complaints in a timely and satisfactory manner

-Document all customer interactions in CRM system

-Provide superior customer service