Jio Recruitment 2023

The customer support voice post is responsible for providing customer service through voice interactions.

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The customer support voice post is responsible for providing customer service through voice interactions. The incumbent in this role provides courteous and accurate information to customers and resolves customer inquiries.

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Duties and responsibilities:

• Answer customer inquiries via telephone and email
• Resolve customer inquiries in a timely and accurate manner
• Escalate complex customer inquiries to supervisor

Qualifications:

• High school diploma or equivalent
• At least one year of customer service experience
• Strong customer service skills
• Ability to resolve customer inquiries in a timely and accurate manner