Jindal Steel & Power Limited Recruitment 2023

In addition to customer experience, you will also be responsible for developing and executing marketing campaigns.

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Qualifications:

• Bachelor's degree or equivalent experience in a customer service or marketing role
• Strong written and oral communication skills
• Proven experience gathering and analyzing data
• Experience working with customers

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The customer experience manager will be responsible for understanding customer needs and desires and translating them into actionable feedback for the product team.

Responsibilities:

• Understand customer needs and desires
• Translate customer feedback into actionable items for the product team
• Work with customers to collect feedback, conduct surveys and interviews, and track engagement
• Analyze data to track customer engagement and develop insights on customer behavior