Infosys Recruitment 2023

The supervisor will also be responsible for handling customer complaints and ensuring that they are resolved in a satisfactory manner.

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Qualifications:

- Proven experience as a Customer Service Supervisor or Manager

- Strong leadership skills

- Excellent communication and problem-solving skills

- Good knowledge of customer service procedures and standards

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This position is responsible for ensuring that all inquiries and complaints are handled in a timely manner and in accordance with company procedures.

Responsibilities:

- Oversee all daily operations of the customer service department

- Handle inquiries and complaints in a timely and professional manner

- Train and guide staff as needed

- Maintain excellent customer service standards