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Infosys Recruitment 2023
Additionally, they will be responsible for maintaining accurate records of customer interactions and escalating issues when necessary.
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Qualifications:
• A high school diploma or equivalent is required
• Previous experience in customer service is required
• Strong communication and problem-solving skills are essential
• Ability to work independently and efficiently is required
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As a Customer Service Specialist at our company, you will be responsible for providing excellent customer service to our clients.
Responsibilities:
-Process returns and issuing refunds -Research and resolve customer issues
-Maintain accurate customer records
-Assist customers in understanding the product features and benefits
-Update customer records with necessary information
-Escalate difficult issues to the supervisor
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