Infosys Recruitment 2023

This position is responsible for providing customer service through live chat, email, and phone.

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Qualifications:

-Proven experience providing excellent customer service

-Strong problem solving skills

-Familiarity with customer service software

-Ability to multi-task and handle multiple inquiries simultaneously

-Excellent communication skills

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They will be responsible for providing exceptional customer service and resolving any issues the customer may have.

Responsibilities:

-Answer customer inquiries via email, telephone, and live chat

-Resolve customer complaints and disputes

-Provide excellent customer service

-Track and monitor customer account activity

-Update customer account information