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Ind-Swift Ltd Recruitment 2023
The Call Center Representative must be able to work independently, handle multiple tasks simultaneously, and take initiative to resolve customer inquiries.
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Qualifications:
-High school diploma or equivalent
-Minimum of 1 year customer service experience
-Familiarity with computer systems and ability to navigate through multiple software applications
-Excellent communication and interpersonal skills
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The Call Center Representative position is responsible for providing customer service and support to customers through telephone and/or e-mail interactions.
Responsibilities:
-Provide customer service and support to customers through telephone and/or e-mail interactions
-Provide information about the products and services offered by the company
-Troubleshoot product issues
-Provide resolutions to customer inquiries
-Handle multiple tasks simultaneously