Google Recruitment 2023

The Customer Service Representative is responsible for providing support to customers by answering product questions, providing information about company policies and procedures, and troubleshooting product issues. The Customer Service Representative will also be responsible for maintaining customer satisfaction by resolving inquiries in a timely manner and escalating issues as needed.

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Qualifications:-

•High school diploma or equivalent

•At least 1 year of customer service experience

•Familiarity with Microsoft products

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The Customer Service Trainee provides basic customer service and account support functions through the performance of customer service tasks and the use of standard customer service procedures

Responsibilities:

* Responding to customer inquiries and complaints

* Providing information about products and services

* Assisting customers with orders, returns, and exchanges

* Solving customer problems