10th/12th, Graduate
Flipkart Recruitment 2023
As well as a deep knowledge of the software and the ability to quickly learn the customers' business processes.
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Qualifications:
-Excellent customer service skills
- Deep knowledge of the software and the ability to quickly learn the customers' business processes
-Strong troubleshooting skills
- experience documenting customer interactions in CRM systems
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This involves working with customers and partners to configure the software to meet their specific needs, as well as training them on how to use it.
Responsibilities:
- Work with customers and partners to configure the software to meet their specific needs
- Train customers on how to use the software
- Assist customers with troubleshooting problems
- Document all customer interactions in our CRM system