Flipkart Recruitment 2023
The customer service trainee will be responsible for providing support to customers through various channels.
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-High school diploma or equivalent
-Prior customer service experience preferred
-Familiarity with computers and computer software
-Ability to effectively communicate orally and in writing
-Strong problem solving skills
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The customer service trainee must be able to work independently, as well as in a team environment. providing product information, and resolving complaints.
-Respond to customer inquiries through various channels (phone, email, chat)
-Provide product information and support
-Resolve complaints and troubleshoot problems
-Document customer interactions
-Work independently and in a team environment