Flipkart Recruitment 2023

The customer service trainee will be responsible for providing support to customers through various channels.

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Qualifications:

-High school diploma or equivalent

-Prior customer service experience preferred

-Familiarity with computers and computer software

-Ability to effectively communicate orally and in writing

-Strong problem solving skills

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The customer service trainee must be able to work independently, as well as in a team environment. providing product information, and resolving complaints.

Responsibilities:

-Respond to customer inquiries through various channels (phone, email, chat)

-Provide product information and support

-Resolve complaints and troubleshoot problems

-Document customer interactions

-Work independently and in a team environment