F D C Ltd Recruitment 2023

Microsoft is looking for passionate customer care specialists to provide excellent customer service.

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Qualifications:

• At least 1 year of customer service experience

• Excellent communication skills, both written and verbal

• Strong problem-solving skills

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In this role, you will be responsible for handling a wide range of customer inquiries via phone, chat, and email.

Responsibilities:

-Manage client accounts

-Handle customer inquiries via phone, chat, and email

-Respond to customer complaints and escalate them to the appropriate team

-Create and issue quotes and invoices

-Maintain client data