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DTDC Recruitment 2023
In addition, the Customer Officer will work closely with other functions within the company to ensure that the customer’s needs are fully understood and met.
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• Excellent communication and negotiation skills
• A strong commercial mind-set
• Proven experience in a customer facing role, preferably in software or technology sales
• The ability to work independently and manage multiple projects simultaneously
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The purpose of the role is to manage and develop relationships with key customers and partners in order to increase revenues, grow the customer base and protect/improve market share. In addition,
• Identifying and targeting high potential customers and partners
• Maintaining an in-depth knowledge of the company’s products and services
• Negotiating and closing deals with key customers and partners
• Developing and executing winning sales plans for key accounts
• Managing customer relationships post-sale
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