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Dabur Recruitment 2023
The ideal candidate has a proven track record in developing customer-focused initiatives and in driving customer satisfaction and loyalty.
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Qualifications:
-Bachelor's degree in marketing, business administration, or a related field
-At least 2 years of experience in customer service or marketing
-Strong writing skills
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The Customer Experience Manager will be responsible for understanding the needs of the customer, developing strategies to increase customer satisfaction and loyalty, and executing on those strategies.
Responsibilities:
-Understand customer needs and develop strategies to increase satisfaction and loyalty
-Design and oversee customer surveys
-Analyze customer feedback and develop improvements
-Work with customer service to implement changes based on feedback
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