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Dabur Recruitment 2023
The customer support analyst is responsible for providing support to customers of the company's products. This includes answering customer inquiries, troubleshooting problems, and providing training and assistance to customers.
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Qualifications:
- Proven experience in marketing or a related field
- Strong understanding of digital marketing tactics and strategies
- Excellent writing and communication skills
- Experience with MS Office and Adobe Creative Suite
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The Customer Support Analyst is responsible for providing world-class customer support to our clients. This individual must possess excellent problem-solving skills, be able to work independently, and have a "can do" attitude.
Responsibilities:
- Handle customer inquiries by phone, email, and chat - Diagnose and troubleshoot technical issues - Research and resolve product functionality issues - Document customer issues and resolutions