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Dabur Recruitment 2023
The Customer Service Representative will also be responsible for maintaining customer records and ensuring that all customer interactions are logged and tracked.
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Qualifications:
-High school diploma or equivalent
-3+ years of customer service experience
-Strong communication skills, both written and oral
-Ability to multitask and prioritize tasks
-Familiarity with computers and Microsoft Office
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The Customer Service Representative is responsible for providing support to customers through the resolution of inquiries, complaints, and problems.
Responsibilities:
-Answer customer inquiries and complaints by telephone, email, or chat
-Resolve customer inquiries, complaints, and problems
-Maintain customer records
-Log and track all customer interactions