Responsibilities:

1. Team Management:
   • Lead and inspire a team of professionals, fostering a collaborative and inclusive work culture.
   • Set clear expectations, provide guidance, and support team members in achieving their individual and team goals.
   • Conduct regular team meetings to facilitate effective communication, share project updates, and address any challenges or concerns.
   • Identify and utilize team members' strengths to optimize performance and productivity.
2. Project Delivery:
   • Oversee the planning, execution, and delivery of projects within specified timelines and budgets.
   • Collaborate with stakeholders to gather requirements, define project scope, and ensure alignment with business objectives.
   • Monitor project progress, identify potential risks or issues, and take proactive measures to mitigate them.
   • Ensure adherence to quality standards, best practices, and project management methodologies.

3. Client Relationship Management:

   • Build and maintain strong relationships with clients, understanding their needs and expectations.
   • Act as a point of contact for client communication, providing regular updates on project status, addressing queries, and managing expectations.
   • Proactively identify opportunities to enhance client satisfaction and identify potential areas for business growth.
   • Resolve client escalations in a timely and professional manner, ensuring a high level of customer service.