Axis Bank Recruitment 2023

The Virtual Customer Service Agent must be able to provide support in a timely manner, and be able to handle customer inquiries in a professional and courteous manner.

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Qualifications:

-High school diploma or equivalent

-At least one year of customer service experience

-Familiarity with standard customer service procedures

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The Virtual Customer Service Agent role might be a great fit for you! In this role, you will provide support to customers by answering questions and addressing complaints through phone and email. You must be able to work independently and have excellent problem solving skills.

Responsibilities:

-Answer customer service inquiries and complaints via telephone, e-mail, or chat

-Maintain account files and records

-Provide other administrative support duties as required