Axis Bank Recruitment 2023

This position is responsible for promptly and accurately addressing routine customer inquiries and complaints,

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Qualifications:

-High school diploma or equivalent

-At least one year of customer service experience

-Familiarity with standard customer service procedures

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The Customer Service Trainee provides basic customer service and account support functions through the performance of customer service tasks and the use of standard customer service procedures

Responsibilities:

-Answer customer service inquiries and complaints via telephone, e-mail, or chat

-Maintain account files and records

-Provide other administrative support duties as required