Asian Paint Recruitment 2023
The ideal candidate will also be skilled in A/B testing and statistical analysis, and will be able to use data to improve customer experience metrics.
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• Bachelor's degree in business or a related field
• At least 3 years of experience in customer experience or marketing role
• Strong analytical skills, specifically in using data to improve customer experience metrics
• Experience with A/B testing and statistical analysis
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They will be responsible for developing a customer experience strategy and executing tactics that improve customer engagement and satisfaction.
• Define and track customer engagement and satisfaction metrics
• Use data analysis to identify areas for improvement in customer experience
• Conduct A/B tests to optimize customer engagement and satisfaction
• Manage customer feedback channels