Asian Paint Recruitment 2023

The ideal candidate will also be skilled in A/B testing and statistical analysis, and will be able to use data to improve customer experience metrics.

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Qualifications:

• Bachelor's degree in business or a related field

• At least 3 years of experience in customer experience or marketing role

• Strong analytical skills, specifically in using data to improve customer experience metrics

• Experience with A/B testing and statistical analysis

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They will be responsible for developing a customer experience strategy and executing tactics that improve customer engagement and satisfaction.

Responsibilities:

• Define and track customer engagement and satisfaction metrics

• Use data analysis to identify areas for improvement in customer experience

• Conduct A/B tests to optimize customer engagement and satisfaction

• Manage customer feedback channels