Amazon Recruitment 2023
This position is responsible for providing customer service through live chat, email, and phone.
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-Proven experience providing excellent customer service
-Strong problem solving skills
-Familiarity with customer service software
-Ability to multi-task and handle multiple inquiries simultaneously
-Excellent communication skills
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They will be responsible for providing exceptional customer service and resolving any issues the customer may have.
-Answer customer inquiries via email, telephone, and live chat
-Resolve customer complaints and disputes
-Provide excellent customer service
-Track and monitor customer account activity
-Update customer account information